Service

WhatsApp Business API

Verified green-tick messaging, chatbots and broadcast at scale.

WhatsApp remains the highest-engagement channel available today, and Orian's Business API integration gets you there properly — official green-tick verification, template-approved broadcast messaging, and two-way chatbot conversations, all wired into your existing systems through dynamic webhooks.

~95%

Open rate

Assisted

Green-tick approval

< 2 sec

Webhook latency

What's included

Assisted Meta Business verification and official green-tick badge

Broadcast messaging on approved template categories

No-code and API-driven chatbot flows with quick-reply buttons

Rich media support — images, PDFs, location and product catalogues

Dynamic webhooks for real-time delivery, read-receipt and reply events

How it works

Verify your business

We guide your Meta Business Manager setup and submit for official verification.

Approve your templates

Message templates are submitted to WhatsApp for category approval.

Build your chatbot flow

Design automated replies, menus and handoff-to-agent rules.

Broadcast & integrate

Connect the webhook to your CRM or helpdesk and start two-way conversations.

Frequently asked

Meta’s review typically takes 1–3 weeks once documentation is submitted correctly; our team handles the paperwork to avoid rejections.

Yes — chatbot flows include a hand-off rule that routes a conversation to a live agent whenever needed.

Most clients run WhatsApp alongside SMS and voice — each channel picks up where the others have lower reach or engagement.